Fence win's Privacy Policy

Fence Win A trusted online gaming platform that places your privacy above all else. This privacy policy explains how Fence Win how your personal information is collected, used, stored, and protected.

We believe you have the right to know exactly how your data is being used. That's why this policy is written in plain, straightforward language — no legal jargon. Fence WinCreating an account or using the platform means you agree to this Privacy Policy.

This policy applies only to Fence Winapplies to its own platform and services only. Third-party websites or services are governed by their own privacy policies.

Fence Win Two types of information are collected from you — what you provide directly, and what is gathered automatically while you use the platform.

Fence Win Your information is used solely for specified purposes. We never use your data in excess of what is necessary.

• Account Management: To create, verify, and manage your account.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To address your issues and resolve complaints.
• Legal Obligation: To comply with applicable laws and regulations.
• Service Improvement: To improve platform quality and enhance the user experience.
• Promotional Communications: To notify you about bonuses and offers, with your consent.
• Responsible Gaming: To monitor your gaming activity and detect unusual patterns.

We never sell or rent your data to third parties for advertising purposes.

Fence Win Your data may be shared with third parties only in very limited circumstances and for specific reasons.

• Payment Provider: Payment providers such as bKash, Nagad, and Rocket receive limited data solely to complete transactions.
• Technology Partners: Technology companies that support platform operations — all bound by strict confidentiality agreements.
• Legal Authorities: Where legally required under a court order or government directive.
• Regulatory Authority: Required reporting to licensing and regulatory authorities.

Fence Win Cookies are used to enhance your browsing experience. They are small data files stored on your device.

• Essential Cookies: Required for the platform to function properly. Without these, the site will not work.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: To understand site performance and user behaviour — all data is anonymised.
• Security Cookies: To detect and prevent fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Fence Win Your data is retained only for as long as necessary. Data that is no longer needed is securely deleted after the designated period.

• Account Information: For as long as your account is active, and for 5 years after closure.
• Financial Transaction Records: A minimum of 7 years, as required by law.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: 2 years for dispute resolution purposes.
• Support contact: 2 years after last contact.

Fence WinYou have clear rights over your data at Fence Win. We always respect those rights.

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for any specific purpose.
• Withdraw Consent: You may withdraw consent to marketing communications at any time.
• Right to Lodge a Complaint: If you are dissatisfied with our data policy, you can submit a complaint.

To exercise these rights support@fencewin.betEmail us and we will respond within 30 days.

Fence Win An adults-only platform. This service is strictly prohibited for anyone under 18.

• We do not knowingly collect personal information from anyone under the age of 18.
• Age is verified at the time of registration.
• If an underage account is identified, it will be suspended immediately and all associated data will be deleted.

Fence Win We apply industry-leading security measures to protect your data. Our technical team monitors systems around the clock.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Regular Audits: Regular security audits conducted by independent security experts.
• Two-Factor Authentication: 2FA option available for added login security.
• Suspicious Activity Detection: Automated systems flag unusual activity for review.
• Data Backup: Regular backups protect your data against loss.

In the event of a data security breach Fence Win Affected users will be notified within 72 hours and prompt action will be taken.

Fence Win This Privacy Policy may be updated when necessary. We will notify you depending on the nature and significance of the changes.

• For significant changes, notice will be provided via email or an on-platform notification.
• The date of the latest update will be noted at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree, you may request that your account be closed.

If you have any questions, complaints, or requests regarding this privacy policy, please get in touch with us. Our Data Protection Team is always ready to help.

• Email: support@fencewin.bet
• Live Chat: Available 24/7 on the platform
• Response time: Within a maximum of 30 working days

Your privacy matters to us — raise any concern and we will resolve it.